Privacy policy
Last Updated: March 9, 2026
Goddess Hair operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website, interact with our Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy and the practices described within it.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies, relates to, describes, or could reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.
Depending on how you interact with our Services and as permitted by applicable law, we may collect the following types of personal information:
Contact Information
Your name, billing address, shipping address, phone number, and email address.
Financial Information
Payment details such as credit or debit card information, payment confirmations, transaction records, and billing information necessary to complete purchases.
Account Information
Usernames, passwords, preferences, and account settings.
Transaction Information
Information about the products you view, add to your cart, wishlist, purchase, return, or exchange, along with your purchase history.
Communications
Information you provide when contacting customer support, submitting inquiries, reviews, or feedback.
Device Information
Information about the device you use to access our Services, including IP address, browser type, device identifiers, and network connection.
Usage Information
Information about how you interact with our website and Services, including pages viewed, browsing behavior, and time spent on the site.
Sources of Personal Information
We may collect personal information from the following sources:
Directly From You
When you create an account, place an order, subscribe to communications, contact us, or otherwise provide personal information through our Services.
Automatically
When you visit or use our website through technologies such as cookies, analytics tools, and similar tracking technologies.
Service Providers
From trusted third-party providers who support our business operations such as payment processing, shipping services, customer support tools, and website hosting.
Third Parties
From partners, advertising networks, analytics providers, or other authorized third parties.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
To process orders, handle payments, arrange shipping, manage customer accounts, process returns or exchanges, and personalize your shopping experience.
Marketing and Advertising
To send marketing communications, promotional emails, newsletters, or advertisements about our products and services, including targeted advertising based on previous interactions with our website.
Security and Fraud Prevention
To detect, investigate, and prevent fraudulent transactions, unauthorized activities, and other malicious behavior.
Customer Support
To respond to customer inquiries, provide assistance, and maintain effective communication with customers.
Legal Compliance
To comply with legal obligations, respond to lawful requests from authorities, enforce our policies, and protect our rights or the rights of others.
How We Share Personal Information
We may share your personal information with trusted third parties in certain circumstances, including:
Service Providers
Companies that assist with operating our business such as payment processors, shipping providers, technology providers, analytics services, marketing platforms, and cloud storage services.
Business and Marketing Partners
Partners who assist with advertising, marketing campaigns, and promotional activities.
Legal Requirements
When required by law, regulation, legal process, or governmental request.
Business Transfers
In connection with a merger, acquisition, financing, or sale of business assets.
Third-Party Websites
Our Services may contain links to third-party websites or services that are not operated by Goddess Hair. We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review the privacy policies of any third-party services they visit.
Children's Information
Our Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information to us, they may contact us to request deletion of that information.
Security and Data Retention
We take reasonable steps to protect your personal information using appropriate security measures. However, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
Right to Access
You may request access to the personal information we hold about you.
Right to Delete
You may request that we delete your personal information.
Right to Correct
You may request correction of inaccurate or incomplete information.
Right to Data Portability
You may request a copy of your personal information in a transferable format.
Marketing Communications
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications.
We may need to verify your identity before processing certain requests.
International Transfers
Your personal information may be transferred, stored, or processed outside of your country of residence. When such transfers occur, we take appropriate steps to ensure that your information receives adequate protection consistent with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with the revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@goddesshairsa.com